00000nam 2200000 4500 INLIS000000000861341 20210415014122 0010-0421000342 Poltak Sinambela, Lijan Reformasi pelayanan publik : teori, kebijakan, dan implementasi / Lijan Poltak Sinambela... [et al.] Jakarta : Bumi Aksara, 2007 xxi, 159 hlm. ; 23 cm. Bibliografi : hlm. 159-166 Birokrasi 9233-9236/PN-LT/2007 a 000 0 ta 210415################g##########0#ind## 979-526-184-3 JKPNPNA ind 351 351 Sir R 352.63 REF Cet. 1 2781/PKP-B/2010 2293-B/2006