=LDR  00000nam  2200000   4500
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=005  20221113103704
=035  ##$$a 0010-1122000930
=007  ta
=008  221113################g##########0#ind##
=082  ##$$a 658.812
=084  ##$$a 658.812 Mac h
=100   #$$a Steve macaulay
=245  1#$$a How to improve customer service kiat meningkatkan pelayanan bagi pelanggan /$c Steve macaulay
=250  ##$$a Cet.3
=260  ##$$a Jakarta :$b Gramedia,$c 1997
=300  ##$$a 127 : $b ilus ; $c 20 cm
=650  #4$$a kiat meningkatkan pelayanan bagi pelanggan
=990  ##$$a 70-B/99