=LDR 00000nam 2200000 4500 =001 INLIS000000000932708 =005 20211026081552 =035 ##$$a 0010-1021000523 =100 ##$$a Ciptono, Fandy =245 1#$$a Total quality management /$c Fandy Tjiptono & Anastasia Dian =250 ##$$a Ed. 4 =260 ##$$a Yogyakarta : :$b Andi Offset,,$c 2003 =300 ##$$a xiv, 353 hlm. ; $c 23 cm =504 ##$$a Bibliografi: hlm. 351-353 =650 #4$$a Pengembangan Diri =006 a b 00| | =007 ta =008 211026################g##########0#ind## =020 ##$$a 9795332538 =040 ##$$a JKPNPNA $b ind =082 ##$$a 658.5 =084 ##$$a 658.5 CIP t =990 ##$$a 11646-b/07 =990 ##$$a 11.647-B/2007