=LDR  00000nam  2200000   4500
=001  INLIS000000000863102
=005  20210711050555
=035  ##$$a 0010-0721000122
=007  ta
=008  210711################g##########0#ind##
=020  ##$$a 9789794421086
=082  ##$$a 658.8mGER m
=084  ##$$a 658.8mGER m
=100   #$$a Gerson, Richard F,
=245  1#$$a MENGUKUR KEPUASAN PELANGGAN /$c gerson,
=250  ##$$a Cet 2
=260  ##$$a Jakarta :$b PPM,$c 2002
=300  ##$$a 123 hlm ; $c 23 cm
=600  #4$$a Hubungan Konsumen